WHR lance un nouvel outil de veille stratégique d’entreprise pour répondre aux besoins de ses clients

MILWAUKEE, 07 mars 2023 (GLOBE NEWSWIRE) — WHR Global (WHR), un leader mondial du secteur de la relocalisation des employés, a annoncé le lancement de son nouvel outil de veille stratégique d’entreprise conçu spécifiquement pour répondre aux besoins croissants de ses clients. Appelé WHR Insights, ce nouvel outil est une série de visualisations de données interactives intégrée dans le WHR Client Portal qui peut être personnalisé en fonction des programmes de relocalisation, avantages sociaux, politiques et autres ICP de chaque client. WHR Insights analyse les données sur les dépenses des employés (ex. : expéditions d’articles ménagers), la satisfaction liée aux enquêtes, les attentes politiques et des composantes individuelles. L’outil, gratuit pour tous ses clients, leur permet de prendre de meilleures décisions sur l’endroit où relocaliser les employés, le niveau de logement autres avantages sociaux à fournir, et comment donner aux employés le meilleur soutien global pendant une transition de relocalisation ou d’affectation.

Regardez une brève vidéo sur WHR Insights ici.

En utilisant WHR Insights, les équipes chargées de la mobilité et des RH peuvent optimiser leurs programmes, en s’assurant qu’ils procurent le meilleur soutien possible aux employés pendant le processus de relocalisation ou d’affectation, ce qui augmente en retour la satisfaction et la rétention des employés. De nouvelles données sont rafraîchies chaque nuit, permettant aux clients d’accéder à des données en temps réel.

Sean Thrun, responsable des initiatives stratégiques chez WHR, a déclaré : « WHR Insights est la dernière addition au sein de notre suite technologique pour nos clients. Nous pensons que l’analyse interactive des données devrait constituer la norme dans la mobilité mondiale, pas l’exception. Grâce à WHR Insights, toutes les parties prenantes peuvent prendre des décisions éclairées qui sont cruciales pour le succès de leurs programmes de mobilité. Les équipes chargées des achats peuvent suivre les dépenses de diversification, la satisfaction des employés et bien plus encore, lorsqu’elles calculent la partie contingente des frais conformément à l’accord-cadre de services. Les équipes chargées des finances peuvent visualiser les prévisions et provisions du budget de relocalisation, en filtrant par centre de coûts ou par division et en exportant les données de manière instantanée pour une manipulation complémentaire dans Excel. Les équipes chargées de la mobilité choisissent tout d’abord des modèles de tableau de bord prédéfinis dans WHR, que ce soit pour l’utilisation d’éléments core-flex, les articles ménagers uniquement, le budget par rapport aux dépenses réelles, les montants forfaitaires, les attentes politiques, les initiations, la satisfaction des employés ou la vente résidentielle. Nous personnalisons ensuite chaque tableau de bord en fonction de votre structure de programmes, politique et organisationnelle sur demande.

« Avec WHR Insights, les entreprises peuvent prendre des décisions éclairées qui bénéficient à la fois aux employés et à l’organisation, découlant sur de meilleurs taux de rétention et une productivité accrue. Dans le paysage commercial compétitif actuel, disposer du bon ensemble de solutions comme WHR Insights peut donner aux entreprises un avantage stratégique dans la relocalisation des employés. »

À propos de WHR Global
WHR Global (WHR) est une société de gestion des mutations mondiale privée, axée sur le client, qui se distingue par une prestation de services meilleure de sa catégorie et par une technologie de pointe dont elle est propriétaire. WHR possède des bureaux à Milwaukee, dans le Wisconsin, à Bâle, en Suisse, et à Singapour. Avec son taux de rétention de la clientèle de 100 % au cours des dix dernières années, WHR continue de se positionner en tant que fournisseur de confiance dans le domaine de la mutation des employés à l’échelle mondiale. WHR vit grâce à sa vision et sa passion pour son crédo Advancing Lives Forward® et son principe de simplifier ce qui est complexe. Pour en savoir plus sur WHR, rendez-vous sur http://www.whrg.com, ou suivez-nous sur LinkedIn ou Twitter.

Contact auprès des médias : Mindy Stroiman, rédactrice d’entreprise
Mindy.Stroiman@whrg.com
262.523.7510

GlobeNewswire Distribution ID 8754875

WHR Introduces New Enterprise Business Intelligence Tool to Serve Clients

MILWAUKEE, March 07, 2023 (GLOBE NEWSWIRE) — WHR Global (WHR), a leader in the global employee relocation industry, announced release of its newest enterprise business intelligence tool specifically designed to serve its customers’ growing needs. The new tool, called WHR Insights, is a series of interactive data visualizations embedded into the WHR Client Portal that can be customized to each client’s relocation programs, benefits, policies and other KPIs. WHR Insights analyzes data on employee spend (e.g., household goods shipments), survey satisfaction, policy exceptions, and individual components. The tool, free to all clients, facilitates clients making better decisions on where to relocate employees; what level of housing and other benefits to provide; and how to give the best overall support to employees during a relocation or assignment transition.

Watch a short video about WHR Insights here.

By using WHR Insights, mobility and HR teams can optimize programs, ensuring they are providing the best possible support to employees during the relocation or assignment process and in turn, increase employee satisfaction and retention. New data is refreshed nightly, allowing clients to view data in real time.

According to WHR’s Strategic Initiatives Manager, Sean Thrun, “WHR Insights is the latest addition to our client technology suite. We believe interactive data analytics should be the norm in global mobility, not the exception. Through WHR Insights, all stakeholders can make informed decisions that are crucial to the success of their mobility programs. Procurement can track diversity spend, employee satisfaction and more when calculating at-risk fees per the master services agreement. Finance teams can view relocation budget forecasts and accruals, filtering by cost center or division and exporting the data instantly for further manipulation in Excel. Mobility teams start by choosing dashboard templates prebuilt by WHR, whether it’s core-flex component utilization, household goods only, budget vs. actual, lump sum, policy exceptions, initiations, employee satisfaction or home sale. Then, we customize each dashboard to your program, policy and organizational structure at your request.

“With WHR Insights, companies can make informed decisions that benefit both the employee and the organization, leading to improved retention rates and increased productivity. In today’s competitive business landscape, having the right solution set like WHR Insights can give companies a strategic advantage in employee relocation.”

About WHR Global
WHR Global (WHR) is a private, client-driven global relocation management company distinguished by its best-in-class service delivery and cutting-edge, proprietary technology. WHR has offices in Milwaukee, Wis., Basel, Switzerland, and Singapore. With its 100% client retention rate for the past decade, WHR continues to position itself as the trusted leader in global employee relocation. WHR lives by its vision and passion for Advancing Lives Forward® and Making the Complex Simple. To learn more about WHR, visit http://www.whrg.com, or follow us on LinkedIn or Twitter.

Media Contact: Mindy Stroiman, Corporate Writer
Mindy.Stroiman@whrg.com
262.523.7510

GlobeNewswire Distribution ID 8754875

WHR lança nova ferramenta Enterprise Business Intelligence para os clientes

MILWAUKEE, March 07, 2023 (GLOBE NEWSWIRE) — A WHR Global (WHR), líder na indústria global de realocação de funcionários, anunciou o lançamento da sua mais nova ferramenta de inteligência de negócios corporativa projetada especificamente para atender às crescentes necessidades dos seus clientes. A nova ferramenta WHR Insights, oferece uma série de visualizações de dados interativas incorporadas ao Portal do Cliente WHR que podem ser personalizadas para os programas de realocação, benefícios, políticas e outros KPIs de cada cliente. O WHR Insights analisa dados sobre gastos de funcionários (por exemplo, entregas de bens domésticos), satisfação com pesquisas, exceções de políticas e componentes individuais. A ferramenta, gratuita para todos os clientes, facilita que os clientes tomem melhores decisões sobre onde realocar funcionários; que nível de moradia e outros benefícios fornecer; e como fornecer o melhor suporte geral aos funcionários durante uma transição de realocação ou atribuição.

Assista um pequeno vídeo sobre o WHR Insights aqui.

Com o WHR Insights, as equipes de mobilidade e RH podem otimizar os programas, garantindo que eles forneçam o melhor suporte possível aos funcionários durante o processo de realocação ou atribuição e, por sua vez, aumentar a satisfação e a retenção dos funcionários. Os dados são atualizados todas as noites, permitindo que os clientes visualizem os dados em tempo real.

De acordo com o Gerente de Iniciativas Estratégicas do WHR, Sean Thrun, “o WHR Insights é a mais recente adição ao nosso pacote de tecnologia do cliente. Acreditamos que a análise de dados interativa deve ser a norma na mobilidade global, não a exceção. Por meio do WHR Insights, todas as partes interessadas podem tomar decisões informadas essenciais para o sucesso dos seus programas de mobilidade. As aquisições podem rastrear os gastos com diversidade, a satisfação dos funcionários e muito mais com o cálculo das taxas de risco de acordo com o contrato principal de serviços. As equipes financeiras podem visualizar previsões e aumentos no orçamento de realocação, filtrar por centro de custo ou divisão, e exportar os dados instantaneamente para manipulação adicional no Excel. As equipes de mobilidade escolhem primeiro os modelos de painel pré-instalados pela WHR, como a utilização de componentes core-flex, apenas bens domésticos, orçamento versus real, montante fixo, exceções de políticas, iniciações, satisfação do funcionário ou venda de casa. Em seguida, personalizamos cada painel de acordo com programa, política e estrutura organizacional escolhidos pelo cliente.

“Com o WHR Insights, as empresas podem tomar decisões informadas que beneficiam tanto o funcionário quanto a organização, levando a melhores taxas de retenção e aumento da produtividade. No cenário de negócios competitivo de hoje, uma solução certa definida como o WHR Insights pode dar às empresas uma vantagem estratégica na realocação de funcionários.”

Sobre a WHR Global
A WHR Global (WHR) é uma empresa global de gestão de relocação privada, orientada para o cliente, distinguida pela sua melhor prestação de serviços e tecnologia proprietária de ponta. A WHR tem escritórios em Milwaukee, Wisconsin, Suíça e Cingapura. Com sua taxa de retenção de clientes de 100% na última década, o WHR continua a se posicionar como líder confiável na relocação global de funcionários. A WHR vive por sua visão e paixão por Advancing Lives Forward™ e Making the Complex Simple. Para mais informação sobre a WHR, visite http://www.whrg.com, ou siga-nos no LinkedIn, Twitter e Facebook.

Contato com a Mídia: Mindy Stroiman, Redatora Corporativa
Mindy.Stroiman@whrg.com
262.523.7510

GlobeNewswire Distribution ID 8754875

Les lauréats ont été révélés lors de la 17e édition annuelle des Stevie® Awards pour les ventes et le service à la clientèle

Les meilleurs prix au monde pour les ventes et le service à la clientèle ont été décernés à Las Vegas

FAIRFAX, Virginie, 07 mars 2023 (GLOBE NEWSWIRE) — Les lauréats de la 17e édition annuelle des Stevie® Awards pour les ventes et le service à la clientèle, reconnus comme les meilleurs prix du service à la clientèle et des ventes dans le monde, ont été dévoilés vendredi soir lors d’une cérémonie de gala à Las Vegas, dans l’État américain du Nevada, en présence de plus de 400 cadres du monde entier.

La liste complète des lauréats des Stevie par catégorie est disponible à l’adresse http://www.StevieAwards.com/Sales.

DP DHL, avec 46 prix Stevie d’or, d’argent et de bronze, a été l’entreprise la plus honorée cette année, remportant le trophée Grand Stevie Award. C’est la 11e année consécutive que la société multinationale de livraison de colis et de gestion de la chaîne d’approvisionnement, dont le siège social est situé à Bonn, en Allemagne, remporte un Grand Stevie dans le programme, et la neuvième année sur les 11 au cours desquelles elle s’est classée en tête de liste des entreprises les plus honorées.

Les autres lauréats du Grand Stevie Award, par ordre décroissant, sont notamment IBM, Sales Partnerships, Support Services Group, ValueSelling Associates, UPMC Health Plan, PowerSchool Group, GoHealth, TalkDesk et Michael Kors.

Plus de 2 300 candidatures d’entreprises de toutes tailles et de pratiquement tous les secteurs ont été examinées lors du concours de cette année. Les finalistes ont été déterminés grâce aux notes moyennes attribuées par plus de 170 professionnels dans le monde entier répartis dans sept comités de jury spécialisés. Les candidatures ont été prises en considération dans plus de 60 catégories pour les réalisations du service client et du centre de contact, y compris Contact Center of the Year (Centre de contact de l’année), Award for Innovation in Customer Service (Prix de l’innovation dans le service client) et Customer Service Department of the Year (Service client de l’année) ; 60 catégories pour les ventes et les réalisations en développement commercial, allant de Senior Sales Executive of the Year (Directeur commercial senior de l’année) à Sales Training or Business Development Executive of the Year (Responsable de la formation commerciale ou du développement commercial de l’année) et Sales Department of the Year (Service commercial de l’année) ; et des catégories visant à reconnaître les nouveaux produits et services et les fournisseurs de solutions, entre autres.

Sales Partnerships, Inc. a remporté 12 prix d’or, soit le nombre le plus élevé de prix décernés lors du concours. Les autres gagnants d’au moins deux prix Stevie d’or sont : Alight Solutions, Blackhawk Network, ClearSource BPO, DP DHL, EFG Companies, Genpact, GoHealth, IBM, ICW Group, Janek Performance Group, JK Moving, LivePerson, MetTel, Michael Kors, MONAT Global Corp, Optima Tax Relief, LLC, Optum, Paradigm Marketing and Design, PREMIER Bankcard, Rapid Phone Center, Sales Partnerships, Inc., SAP, SoftPro, Splunk, Tata Consultancy Services, TELUS Smart Security & Automation, TIM Brasil, TransPerfect, Turkcell Iletisim Hizmetleri A.S., UPMC Health Plan, Perceptyx, Veeam et WNS (Holdings) Limited.

Les gagnants d’une catégorie spéciale, le Sales Partnerships Ethics in Sales Award (Prix de l’éthique des partenariats commerciaux dans la vente), ont également été annoncés vendredi. Ce prix récompense les organisations pour leurs meilleures pratiques et leurs réalisations dans la démonstration des normes éthiques les plus élevées du secteur des ventes. Le lauréat du prix Stevie d’or dans cette catégorie est Greater Prairie Business Consulting. Le lauréat du prix Stevie d’argent est Belkins, et les lauréats du Stevie de bronze sont Cal Dental USA et Integrity Solutions.

Les cérémonies de remise ont été diffusées en direct via Livestream et sont disponibles pour un visionnage en ligne.

Les candidatures pour l’édition 2024 des Stevie Awards pour les ventes et le service à la clientèle seront acceptées à partir du mois de juillet 2023.  Le kit d’inscription peut être demandé à l’adresse http://www.StevieAwards.com/Sales.

Les prix sont remis par les Stevie Awards, qui organisent huit des plus grands programmes mondiaux de récompenses commerciales, dont les prestigieux International Business Awards® et les American Business Awards®.

À propos des Stevie Awards
Les Stevie Awards sont décernés dans huit programmes : les Stevie Awards en Asie-Pacifique, les Stevie Awards en Allemagne, les Stevie Awards au Moyen-Orient et en Afrique du Nord, les American Business Awards®, les International Business Awards®, les Stevie Awards pour les grands employeurs, les Stevie Awards pour les femmes entrepreneurs et les Stevie Awards pour les ventes et le service à la clientèle. Les concours Stevie Awards reçoivent chaque année plus de 12 000 candidatures émanant d’entreprises dans plus de 70 pays. En récompensant les entreprises de tous types et de toutes tailles, ainsi que leurs collaborateurs, les Stevies reconnaissent les performances exceptionnelles sur le lieu de travail dans le monde entier. Pour en savoir plus sur les Stevie Awards, visitez le site www.StevieAwards.com.

Les Sponsors de la 17e édition annuelle des Stevie Awards pour les ventes et le service à la clientèle comprennent Sales Partnerships, Inc., Support Service Group et ValueSelling Associates, Inc.

Contact :

Nina Moore
(703) 547-8389
Nina@StevieAwards.com

GlobeNewswire Distribution ID 8783289

Vencedores do 17º Annual Stevie® Awards de Vendas e Atendimento ao Cliente

Principais Prêmios de Atendimento ao Cliente e Vendas do Mundo Entregues em Las Vegas

FAIRFAX, Va., March 07, 2023 (GLOBE NEWSWIRE) — Os vencedores do 17º Stevie® Awards de Vendas e Atendimento ao Cliente, reconhecido como o principal prêmio de atendimento ao cliente e de vendas do mundo, foram entregues na noite de sexta-feira em uma cerimônia de gala em Las Vegas, Nevada, EUA, com a participação de mais de 400 executivos de todo o mundo.

A lista completa de vencedores do Stevie por categoria pode ser encontrada em http://www.StevieAwards.com/Sales.

A DP DHL, com 46 premiações nas categorias Ouro, Prata e Bronze no Stevie Awards, foi a organização mais homenageada deste ano, recebendo o troféu Grand Stevie Award. Este é o 11º ano consecutivo em que a empresa multinacional de entrega de pacotes e gestão de cadeia de suprimentos, com sede em Bonn, na Alemanha, recebe um Grand Stevie no programa, e o nono ano dos 11 em que ficou em primeiro lugar na lista das organizações mais homenageadas.

Outros vencedores do Grand Stevie Award, em ordem decrescente, incluem IBM, Sales Partnerships, Support Services Group, ValueSelling Associates, UPMC Health Plan, PowerSchool Group, GoHealth, TalkDesk e Michael Kors.

Mais de 2.300 indicações de organizações de cada indústria foram avaliadas na competição deste ano. Os finalistas foram escolhidos pelas pontuações médias por mais de 170 profissionais em todo o mundo em sete comissões julgadoras especializadas. As inscrições foram consideradas em mais de 60 categorias de conquistas em atendimento ao cliente e contact center, incluindo Contact Center do Ano, Prêmio de Inovação de Atendimento ao Cliente e Departamento de Atendimento ao Cliente do Ano; 60 categorias de conquistas em vendas e desenvolvimento de negócios, variando de Executivo de Vendas Sênior do Ano a Treinamento de Vendas ou Executivo de Desenvolvimento de Negócios do Ano a Departamento de Vendas do Ano; e categorias de novos produtos e serviços e provedores de soluções, dentre outros.

A Sales Partnerships, Inc. recebeu 12 premiações de Ouro, o maior número da competição. Outros vencedores de dois ou mais Stevie Awards de Ouro são: Alight Solutions, Blackhawk Network, ClearSource BPO, DP DHL, EFG Companies, Genpact, GoHealth, IBM, ICW Group, Janek Performance Group, JK Moving, LivePerson, MetTel, Michael Kors, MONAT Global Corp, Optima Tax Relief, LLC, Optum, Paradigm Marketing and Design, PREMIER Bankcard, Rapid Phone Center, Sales Partnerships, Inc., SAP, SoftPro, Splunk, Tata Consultancy Services, TELUS Smart Security & Automation, TIM Brasil, TransPerfect, Turkcell Iletisim Hizmetleri A.S., UPMC Health Plan, Perceptyx, Veeam e WNS (Holdings) Limited.

Os vencedores de uma categoria especial, o Prêmio Ética em Vendas das Parcerias de Vendas, também foram anunciados na sexta-feira. Este prêmio reconhece as organizações por suas melhores práticas e realizações, demonstrando os mais altos padrões éticos no setor de vendas. O vencedor do Stevie de Ouro nesta categoria é a Greater Prairie Business Consulting. O vencedor da premiação de Prata é a Belkins, e os vencedores do Stevie de Bronze são a Cal Dental USA e a Integrity Solutions.

A apresentação foi transmitida ao vivo via Livestream e está disponível online.

As indicações para a edição de 2024 dos Stevie Awards de Vendas e Atendimento ao Cliente serão aceitas a partir de julho deste ano.  O kit de inscrição pode ser solicitado em http://www.StevieAwards.com/Sales.

Os prêmios são apresentados pelo Stevie Awards, que organiza oito das principais premiações de negócios do mundo, incluindo os prestigiados International Business Awards® e American Business Awards®.

Sobre os Stevie Awards
Os Stevie Awards são concedidos em sete programas: Stevie Awards Ásia-Pacífico, Stevie Awards Alemão, The American Business Awards®, The International Business Awards®, Stevie Awards para Mulheres Empresariais, Stevie Awards para Grande Empregadores , e Stevie Awards para Vendas e Serviço ao Cliente. Os concursos Stevie Awards recebem mais de 12.000 nomeações todos os anos de empresas de mais de 70 países. Honrando empresas de todos os tipos e tamanhos, e as pessoas por trás delas, os Stevies reconhecem excelente desempenho no local de trabalho em todo o mundo. Saiba mais sobre os Stevie Awards em www.StevieAwards.com.

Patrocinadores do 17º Stevie Awards de Vendas e Atendimento ao Cliente incluem Sales Partnerships, Inc., Services Group e ValueSelling Associates, Inc.

Contato:

Nina Moore
(703) 547-8389
Nina@StevieAwards.com

GlobeNewswire Distribution ID 8783289

Global update: High Commissioner outlines concerns in over 40 countries (7 March 2023)

Volker Türk, UN High Commissioner for Human Rights

AT

52nd session of the Human Rights Council

Item 2: Annual Report and Oral Update by the High Commissioner for Human Rights on the activities of his Office and recent human rights developments

Mr President,

Excellencies,

Distinguished delegates,

This Council session focuses on a number of situations that are of particular concern, and we will be delivering statements in relation to country situations throughout this session [1]. This morning and throughout the year I have the opportunity to reflect back to you broader human rights developments, which are by no means exhaustive, that require particular attention, with a view to finding solutions.

Solutions that stem from rights that are universal while being tailored to the specific circumstances of each country. Solutions which bring forward our longstanding experience in difficult settings, and our work as bridge-builders between civil society, human rights defenders and institutions of the State.

Full cooperation with my Office and our field presences — as well as with the various human rights mechanisms — is about just that: solutions. It’s about results. It is not a lightning rod for criticism. And it is not just engagement for engagement’s sake. It’s about concrete results for the lives of people. That kind of cooperation is the mark of a State that honourably seeks to live up to its human rights commitments. Over the course of this year I will provide an update on cooperation, and non-cooperation, with the different human rights mechanisms.

I am aware that discussions of complex human rights issues may be difficult or sensitive, for some. Others may feel they are best whispered behind closed doors. Yet, we need to regain the space where we can discuss them in a constructive and open spirit, undisturbed by the tug of geopolitics and bearing in mind that nobody is perfect. In the spur of the moment you may not like what you hear but over time you may appreciate what we had to say. My only consideration, and in fact my duty, is to stay true to the mandate, the normative human rights framework and the imperative of improving people’s lives.

Mr President,

Contempt for the human being reaches agonizing levels when war breaks out, and violence becomes a daily occurrence.

One quarter of humanity is living today in places affected by conflict, and it is civilians who suffer the most.

Peace is precious and it is fragile — and we must nurture it.

First and foremost, by respecting the Charter of the United Nations and international law, including international human rights law.

The war in Ukraine has led to civilian casualties and destruction of a shocking magnitude. The rights of Ukrainians will be harmed for generations to come, and the war’s impact on fuel and food prices, as well as geopolitical tensions, are impacting negatively on people in every region of the world. That such damage could once again be done across the world by warfare in Europe is a betrayal of the promises of transformative change made at our foundation over 75 years ago. I will be speaking in detail on the situation in Ukraine at the end of March.

Twelve long years of excruciating bloodshed: Syria is a microcosm of the wounds inflicted by utmost contempt for human rights. Last month’s earthquakes have added to this tragedy. The only way forward must be through respect for human rights, and proper accountability of all those who have committed atrocity crimes — both of which Syria has long lacked. I fully support calls for a new institution that is focused on clarifying the fate and whereabouts of missing persons, and providing support to victims, and I urge the Government — as well as other Member States — to cooperate with it, if it is indeed established.

The security situation in Mali is particularly alarming in the central part of the country and the border area between Burkina Faso, Mali and Niger. In this area, numerous armed groups are capitalizing on intercommunal hostility, and the absence of State authorities to expand their influence and carry out attacks against civilians. Armed non-state groups have perpetrated most violations and abuses. Serious violations have also been committed by the Malian Armed Forces, in some instances accompanied by foreign military and security personnel. I am also very worried by hate speech on ethnic grounds, as well as threats, intimidation, and attacks against civil society and media by State and non-state actors, leading to an increasing fear of speaking out. This is particularly concerning given that the country is embarking on an electoral process where a free debate of ideas should flourish.

I am concerned about the prospect of deepening instability in Burkina Faso. Over the last six months of 2022, my Office documented at least 1,076 victims of violations and abuses. That toll almost doubled in the months between October and December, compared to the previous three months. Armed groups are responsible for most of these incidents, but the military’s operations take a growing toll on civilians. I have urged the authorities to listen to the grievances people have regarding impunity, and to investigate such allegations. It is critical to reverse the course of ever-increasing violence, and to allow civil society and political parties to thrive.

In Ethiopia, the welcome implementation of the cessation of hostilities agreement needs to be fully effected, including on transitional justice. I am glad to report that National Consultations on Transitional Justice Policy Options opened yesterday, with the support of my Office; to be followed by consultations across the country with people who have been affected by the conflict. Despite this progress, we have received reports of the continued presence in Tigray of the Amhara Regional Forces and Fano militia, as well as Eritrean Defence Forces, which have reportedly perpetrated very serious violations. There is a clear need for continued monitoring and reporting. There also needs to be tangible progress on accountability regarding conflict-related violations and abuses — including in implementation of the report by my Office and the Ethiopian Human Rights Commission. The human rights situation in other regions of Ethiopia is also of great concern, particularly Oromia.

In addition to Eritrea’s continued military presence in Tigray, we have received reports that Eritrea is further increasing its use of forced and prolonged conscription, a practice that is akin to enslavement and the main driver of refugee outflows. This needs to be reversed, urgently, for the country to be placed on a path for sustainable development.

In Yemen, the parties need to heed the calls of a population exhausted by eight years of brutal warfare, and move decisively towards a UN-led peace process. For any peace agreement to be durable, transitional justice and accountability are fundamental, and women must be able to participate fully in such talks. Two UN staff members — one from UNESCO and one from my own Office — have been detained for 16 months and must be released at once.

In Libya, widespread violence by armed actors, a longstanding political impasse, and an increasingly restrictive civic space continue to destroy lives and severely harm rights. The Independent Fact-Finding Mission on Libya will present its final report at the end of this session, and it is urgent for the authorities to implement its recommendations without delay.

On Western Sahara, my Office continues remote monitoring of the human rights situation. Given that the most recent visit by the Office took place almost eight years ago, it is crucial for my Office to be able to undertake again meaningful missions to the region.

In recent months, I have had the opportunity to discuss the worrying human rights situation in Kashmir with both** India** and Pakistan. Progress on human rights, and justice for the past, will be key to advancing security and development. I will continue to explore how my Office can assist, including through meaningful access to the region.

The people of Haiti endure conditions of nightmarish violence. Heavily armed gangs control services and access in large sections of the capital and the country — perpetrating frequent killings, abductions, random sniper attacks and a horrifying level of sexual violence. The situation calls for a combination of responses: turbo-charging the political process towards free and transparent elections; fully implementing the arms embargo; effective sanctions against those who sponsor and direct armed gangs; and international support to build up the capacity of Haiti’s police and judicial systems to fight pervasive impunity and corruption; as well as the deployment of a time-bound specialized support force, with human rights safeguards. We must keep Haiti in our focus, including in support to my Office’s work on the ground.

Mr President,

Discrimination and racism are virulent threats, both to human dignity and to our relationships as human beings. They weaponize contempt. They humiliate and violate human rights, fuelling grievances and despair, and obstructing development.

I am shocked to the core by the contempt for women, and women’s equality, that is spawned across the Internet by some so-called “influencers”, feeding social attitudes that make it possible to ignore, or even condone, gender-based violence, and the pervasive commodification of women.

More generally, the scope and magnitude of discrimination against women and girls makes this one of the most overwhelming human rights violations worldwide, and dismantling it will be a major focus of our work.

The repression of women in Afghanistan is unparalleled, contravening every established belief system. Women and girls’ rights to make choices about their lives and participate in public life have been, or are being, eliminated as we speak. This repression and persecution of women constitute a clenched fist around Afghanistan’s economy and its future. Such a tyranny must not escape accountability. We will not give up; we will continue to fight for respect for the rights and freedoms of every Afghan woman and girl.

In Iran, it is urgent for the authorities to act on the demands of protestors, in particular women and girls, who continue to endure profound discrimination. I remain deeply concerned about 17 protestors who have reportedly been sentenced to death; 4 have been executed so far, and more than 100 currently face charges that carry the death penalty. The recently announced pardons are a welcome first step. I continue to urge the immediate and unconditional release of all those arbitrarily detained in the context of the protests and more generally — including foreign and dual nationals. All Iranians — including all women and girls — must be free to make their own choices, express their views and exercise their rights.

I welcome the new law passed by Sierra Leone in November that prohibits gender discrimination; mandates at least 30 percent women in Parliament, the diplomatic corps, local councils and the civil service; and establishes equal pay for women, among a host of other steps. Many far more wealthy States could learn from this example.

I also welcome Spain’s adoption last month of legislation to uphold essential sexual and reproductive rights, including by removing restrictions on access to safe abortion. The new measures also address access by all women to assisted reproduction, as well as violence and discrimination based on sexual orientation or gender identity; and they ban so-called “conversion therapies” and the genital mutilation of babies who are born intersex.

Vicious hate speech is not only directed at women and girls, but also people of African descent; Jews; Muslims; LGBTIQ+ people; refugees; migrants; and many other people from minority groups. Deliberate provocations, such as recent incidents of burning the Qu’ran, are intended to drive wedges between communities. And this is dangerous.

The violence that is so disproportionately inflicted on people of African descent by law enforcement officers is an example of the deep structural harm rooted in racial discrimination.

My Office and UN human rights mechanisms have repeatedly highlighted excessive use of force, racial profiling and discriminatory practices by police, most recently in Australia, France, Ireland and the United Kingdom. In Brazil, overall deaths in encounters with police fell in 2021 for the first time in 9 years, with a 31% drop for “white” people, according to one source — but a rise of almost 6% in the number of deaths of Afro-descendants.

In the United States, people of African descent are reportedly almost three times more likely to be killed by police than are “white” people. The brutal death of Tyre Nichols in Memphis two months ago stood out not just because of the severity of the violence caught on tape, but because it was followed by immediate action to prosecute the officers involved, while generally only a fraction of such cases lead to those responsible being brought to justice.

In the US and all other countries, swift and determined action to hold perpetrators accountable in each case should be the rule, not the exception. Structural safeguards must be set up, including independent oversight, effective complaint procedures, and robust legislative reform. But even the strongest actions within law enforcement will not fully succeed unless further concrete steps are taken to address racism and the structures that perpetuate it throughout our societies.

Police forces need to serve and protect everyone in society. In the Philippines, where killings in drug-related police operations still occur, my Office is working with security actors to strengthen accountability and promote human rights in drug enforcement. The Government has announced steps to vet senior police officers for corruption, and I hope there will be rapid progress in prosecuting human rights violators. While I welcome recent acquittals of human rights defenders, there must be an end to other politically motivated charges, and a safer environment for civil society.

Mr President,

Structural injustices, abject poverty and skyrocketing inequalities constitute pervasive human rights failures. I’d like to mention a few examples.

Lebanon is in the throes of one of the worst economic crises in modern history, with more than half of the population now said to be living below the poverty line, and two million people facing food insecurity. Many public sector services have been halted; access to education and healthcare are becoming luxuries; and electricity is scarce. I urge stronger efforts to fight corruption, anchor economic and financial regulation in the rule of law, and firmly embed accountability and transparency into all economic measures. Serious investigation into the explosion of August 2020 is urgently needed, without political interference or further delay.

In Sri Lanka, debilitating debt, and economic crisis, have sharply restricted people’s access to fundamental economic and social rights. Recovery policies will need to redress inequalities, and invest in social protections and other levers of economic resilience. They should also tackle underlying issues of corruption, transparency and accountability in governance, as well as entrenched impunity. The reliance on draconian security laws, as well as the harassment and surveillance of civil society and victims, must end. My Office remains committed to supporting a genuine and comprehensive approach to transitional justice.

Many countries in southern Africa have been hard-hit by successive economic blows, including from COVID-19; rising food, fuel and fertilizer prices due to the war in Ukraine; and spiralling debt repayment. In a region that is the world’s most unequal, these shocks are pushing millions more people into poverty. Surging inflation in Mauritius, for example, has led to unprecedented public protests. Energy shortages have led to severe power cuts in several countries, with negative impact on business, healthcare and water supplies. South Africa last month declared its energy crisis a national state of disaster. At the same time, courts in South Africa are helping to chart a way forward on the legal foundation of economic, social and cultural rights.

While numerous countries in the Global North are also experiencing poverty, people in the United Kingdom are currently experiencing a cost of living crisis that may result in the largest drop in living standards on record. Racial and ethnic minority groups are disproportionately affected. I welcome measures taken by the Government to provide some relief from increased fuel costs and raise the minimum wage, but I encourage more dialogue with striking workers, and with people living in poverty, as well as reforms that advance economic, social and cultural rights.

To face these challenges of structural injustice and inequalities, we need to build economies that build trust in government and advance people’s rights and well-being.

A human rights economy is one in which the aim of advancing human rights informs all national economic, fiscal, monetary, investment and business decisions.

Such national measures will bring immense benefit to millions of people. But they cannot hope to address the global debt emergency that has hit developing countries, in particular, like a runaway train. The impact on their people is crushing hopes and lives.

Dramatically scaled-up financing, as well as reforms of the international financial institutions, are urgently needed to meet these challenges, and my Office will strongly advocate human rights-based change. The Bridgetown Initiative by Barbados stands out for its clear vision of economic justice and new methods for international financing bodies.

Mr President,

Harsh restriction of the civic space is the Achilles heel — the fatal weakness — of governance. If I have one message to deliver to every Head of State or Government it is this: listen to the people — and in particular, to victims and defenders of human rights. These are people who have the deepest experience of these issues, and they have something to say that you need to hear.

I am alarmed by the number and range of countries in which I must report steps that undercut institutions of justice, media freedoms, and the space for fundamental civic freedoms.

Allow me to begin on a positive note.

In Tanzania, progress has been made in opening up civic and democratic space over the past two years. Bans on media outlets and political rallies have been lifted, and reform of restrictive legislation is promised. Tanzania still faces many challenges, and I welcome the President’s commitment to dialogue. More needs to be done to address accountability and other human rights issues, including the Ngorongoro and Loliondo situations.

Zambia has also taken positive steps towards greater respect for human rights and the rule of law. They include numerous amendments and enactments of legislation, among them abolition of the death penalty and removal of provisions that criminalise “defamation of the President”. I look forward to working with the National Mechanism for Reporting and Follow-up, and encourage measures to foster peaceful dialogue between political parties. I also urge both political leaders and the media to back away from increasing polarisation and ethnic division. International financial institutions must recognize that Zambia — like several other countries — urgently needs debt relief to consolidate its progress.

In Kenya, some advances have been made towards accountability for serious human rights violations. I encourage more concrete progress to deliver justice, in line with the Government’s commitments.

Yet, in the Russian Federation, I am deeply concerned by multiple trends. The closures of the newspaper Novaya Gazeta and the Moscow Helsinki Groups are another sign of the demise of Russia’s civic space. Constant pro-war messages on State media feed stereotypes and incite hatred and violence. Over 180 criminal cases have been opened on charges related to alleged defamation of the Armed Forces; those convicted so far include a journalist and a municipal councillor. Since December, any person or entity considered to be “under foreign influence” — an overly wide and vague qualification — can be designated as a “foreign agent” and subjected to numerous restrictions. In December, in a troubling development, legislation prohibiting so-called “propaganda of non-traditional relationships” was extended, to cover information, to anyone, about LGBTIQ+ relationships and sexuality, as well as gender transitioning.

I am also worried by growing agitation against the rights of LGBTIQ+ individuals in many countries, mostly recently in East Africa — including rhetoric by politicians that incites hatred, and crackdowns on LGBTIQ+ organisations. Last week a very troubling draft so-called “Anti-Homosexuality” Bill was tabled in Uganda’s Parliament, while in Burundi, 24 people were arrested in a crackdown, many of them engaged in AIDS education. It is unthinkable that we are facing such bigotry, prejudice and discrimination in the 21st century, holding back development of all members of society.

In Tajikistan, independent journalists and bloggers have been sentenced to between 7 and 21 years in jail, on charges related to terrorism and extremism, in a deepening crackdown on freedom of expression. The trials were closed, but do not appear to have presented substantial evidence of any crime.

In Bangladesh, I regret the increasing incidence of political violence, coupled with arbitrary arrests of political activists, and ongoing harassment of human rights defenders and media personnel in the build up to the elections this year. Following lengthy consultations with my Office on the Digital Security Act, I urge that it be amended, as criminal sentences continue to be handed down against those exercising their rights to free expression and belief.

In Cambodia, the Government continues to suppress political opposition, human rights defenders and independent media. This has been exemplified by the closure of the Voice of Democracy media outlet and the extraordinarily heavy sentence imposed last week on opposition leader Kem Sokha, on questionable charges. These actions seriously undermine the civic and political space, including the environment for free and fair elections in July.

In Tunisia, I am concerned by recent harsh crackdowns in which judges, media, civil society actors, opposition members and labour leaders have been prosecuted — including before military courts — for allegations that include national security crimes and terrorism. This trajectory of shrinking civic space, and the space for trade unions to defend workers’ rights, must be reversed. More recently, a country-wide wave of arrests and attacks, coupled with dehumanising and racist rhetoric, has targeted migrants, mostly coming from south of the Sahara. I acknowledge the authorities have announced two days ago some measures to support migrants. In addition, I urge full investigation of all attacks, as well as a halt to xenophobic hate speech.

In Egypt, continuing restrictions on civic space include crackdowns on dissent, arbitrary detention, and action to censor and block websites. Lengthy sentences were handed down two days ago to several people carrying out human rights advocacy, in proceedings on questionable terrorism-related charges which also raised fair trial concerns. Building on Egypt’s National Strategy for Human Rights, I urge the authorities to release all those arbitrarily detained, and to lift restrictions on civic space.

In Peru, at least 60 people were killed and over a thousand injured in clashes with security forces and at roadblocks during recent protests. The underlying grievances, including discrimination and exclusion, particularly affect indigenous peoples, rural campesino**s and the urban poor. Recent initiatives by the Government, such as the creation of a commission to provide economic support to families of those killed and injured, should be expanded to ensure accountability, truth and full reparation for all victims. My Office is ready to support meaningful dialogue about the underlying issues.

Regarding China, we have opened up channels of communication with a range of actors to follow up on a variety of human rights issues, including the protection of minorities, such as for Tibetans, Uyghurs and other groups. In the Xinjiang region, my Office has documented grave concerns — notably large-scale arbitrary detentions and ongoing family separations — and has made important recommendations that require concrete follow-up. We also have concerns about the severe restrictions of civic space more generally, including the arbitrary detention of human rights defenders and lawyers; and the impact of the National Security Law in Hong Kong.

Mr President,

Combatting climate change and upholding the right to a clean, healthy and sustainable environment are the defining struggles of our generation. Again, I would like to share a few examples.

Somalia is currently enduring a historic drought, with agonizing impact on the lives and rights of millions of people. Last year, almost 1.2 million Somalis left their homes because of lack of rain. Competition among pastoralists for scarce natural resources is a driver of conflict: since 2020 at least 237 people have been killed in clan violence related to land, pasture or water. The situation is exacerbated by the Al-Shabaab armed group, which targets water sources and infrastructure to punish communities perceived to support the Government*.* In all, a projected 8.3 million people across Somalia are expected to be in acute need of food assistancem or other assistance, between April and June this year.

In the Sahel region, a recent report by my Office outlines the profound impact of climate change-related soil degradation and declining food production on income, health, resource competition, conflict, and displacement — a vicious cycle that now spins deeper with every planting season. Temperatures in the Sahel are rising much faster than the global average; even if the global temperature rise is kept to an unlikely 1.5 degrees, the impact on the people of the Sahel will be permanent and devastating.

Iraq is also suffering profound damage from climate change, with sharply increasing temperatures, less rainfall, and more dust storms. Water flow in the Tigris and Euphrates rivers has decreased by 29 percent and 73 percent respectively, with dam projects in the region an additional factor. According to technical experts at the Second Baghdad Water Conference last year, 7 million Iraqis risk being unable to meet their water needs in the near future. I am also concerned about the shrinking space for free expression in the country.

Pacific Island States and other small island developing countries have led the world in advocating for climate action, including a regionalframework to prevent and respond to displacement, which my Office is helping to support. I note in particular Vanuatu’s initiative to seek an advisory opinion from the International Court of Justice on the obligations of States to protect the rights of present and future generations against the adverse effects of climate change.

Transparent governance is critical, to repair harms and build resilience. Climate finance funds need to reach those most affected and most vulnerable, and they need to build in strong human rights safeguards.

And we must call out fake climate solutions. I deplore the attempts by the fossil fuel industry at global climate talks and elsewhere to greenwash their reputation and derail our goal of decarbonization. This must be averted at the upcoming COP28 in Dubai,** and we need inclusive, safe and meaningful participation of civil society.

In every country, I strongly encourage the following. Public access to information on environmental risks and Government policies. Full participation and consultation on environmental laws and measures — notably for indigenous peoples and others who are first in line for climate harms. And protection of those who raise concerns over environmental crimes, or policies that result in harm.

Bashing climate protests; designing laws that unfairly restrict activities** that call the public’s attention to climate harms; and allowing attacks on activists to go unpunished**: these are tactics that harm all States and all human beings. And they need to be addressed, urgently.

Mr President,

Conflict, discrimination, poverty, restrictions on civic space and the triple planetary crisis.

We face the compounding effects of all these crises — while also confronting a surge of new human rights challenges, notably in the digital realm and involving artificial intelligence and surveillance. Fresh thinking, political leadership, renewed commitments, and dramatically scaled-up financing — with the centrality of human rights at their core — are urgently needed to meet these challenges.

Let us use this year of human rights anniversaries to go the extra mile.

Thank you.

This speech was partly delivered in French

[1] Belarus, Central African Republic, Colombia, Cyprus, Democratic People’s Republic of Korea, Eritrea, Guatemala, Honduras, Myanmar, Nicaragua, the Occupied Palestinian Territory, South Sudan, Sudan, Ukraine and Venezuela.

Source: UN Office of the High Commissioner for Human Rights

Gender & Risk Finance: From micro to macro: Examples of inclusive disaster risk financing in LAC and West Africa

For over a decade, WFP has been supporting climate risk insurance as an important piece of the strategy for building women’s economic empowerment. WFP presents the story of women that have access to WFP’s climate risk insurance and related interventions. The fast recovery and protection from loss and damages that access to climate risk insurance can provide helps countries and households to better manage the impacts of the climate crisis, which is why WFP is advancing financial protection as one avenue for building resilience to extreme weather events.

Insurance might not be the silver bullet, still, it is an important component to achieve financial protection and build resilience, as demonstrated by these stories that demonstrate how these women were able to safeguard and strengthen their livelihoods, ensure food security of their households, and build their resilience, even with increasing climate shocks.

WFP can greatly contribute to the economic empowerment of women and households more broadly, when it integrates insurance into a comprehensive risk management approach.

Source: World Food Programme

Water Scarcity and Climate Change Enabling Environment Analysis for WASH: Middle East and North Africa

The Middle East and North Africa (MENA) region is the most water-stressed region in the world. According to 2018 data, 14 of the 17 most water-stressed countries globally were in the region, including the top six (FAO, 2022).

However, the overall level of water stress of a country does not provide a full picture of the risk and impact on the country and its people, including children. Moreover, the level of water stress does not provide information about a country’s readiness to manage the impact of water stress. Assessing the “readiness” of a country’s enabling environment to tackle water scarcity and related compounding climate change risks is the main aim of this report.

An in-depth analysis of the enabling environment within the water and climate sectors was undertaken in 14 MENA countries.

Source: UN Development Programme

Tropical Cyclone Freddy may set new record

Tropical cyclone Freddy is continuing its incredible and dangerous journey and is on track to break the record as the longest-lasting tropical cyclone on record.

Freddy developed off the North Australian coast and became a named storm on 6 February. It crossed the entire South Indian Ocean and made landfall in Madagascar on 21 February and then in Mozambique on 24 February.

The storm spent several days tracking over Mozambique and Zimbabwe, bringing heavy rains and flooding. It then looped back towards the Mozambique Channel and picked up energy from the warm waters and moved towards the south-western coast of Madagascar.

Freddy is now moving away from Madagascar and is expected to intensify as it moves again towards Mozambique, according to WMO’s Regional Specialized Meteorological Centre La Réunion (Meteo-France). It is warning of heavy rains in the next 36 hours in southern Madagascar, with total accumulations during the episode will be close to 100 mm locally 200 mm. Freddy could possibly make landfall as a tropical cyclone at the end of the week, but the forecast is still too uncertain to be able to precise timing and exposed areas.

Satellite derived from NOAA estimates that in the last seven days, parts of southern Mozambique has received 500 mm, and in the past month up to 700mm of rainfall which is well above the annual average. Madagascar has received more than 300 mm in the last seven days, or around three times the monthly average.

Early Warnings for All

“Freddy is having a major socio-economic and humanitarian impact on affected communities. The death toll has been limited by accurate forecasts and early warnings, and coordinated disaster risk reduction action on the ground – although even one casualty is one too many,” said Dr Johan Stander, WMO Services Director.

“This once again underlines the importance of the UN Early Warnings for All initiative to ensure that everyone is protected in the next five years. WMO is committed to working with our partners to achieve this and tackle extreme weather and climate change related risks – one of the biggest challenges of our times,” he said.

Four people have died in Madagascar due to the latest rains, bringing Freddy’s death toll to least 21 people (10 in Mozambique and 11 in Madagascar), according to the latest report from OCHA on 6 March.

Mozambique’s national disaster management agency INGD estimates that 1.75 Million people have been affected, with over 8,000 persons displaced.

A humanitarian operation is underway in the region and this will be challenged further when Freddy makes landfall again. Even before Freddy hit, Mozambique had been suffering flooding from heavy seasonal rains.

Potentially record-breaking storm

Meteorologically, Freddy has been a remarkable storm. The Australian Bureau of Meteorology, which acts as a WMO regional centre, named Freddy on 6 February a few hundred kilometers off the northwest coast of Australia.

Freddy tracked across the entire Indian Ocean from east to west, affecting Mauritius and La Réunion on its long journey en route to Madagascar. This kind of super zonal track is very rare. The most recent recorded cases were Tropical Cyclones Leon-Eline and Hudah, both in 2000, which like 2023 was a la Niña year.

According to NASA, Freddy has set the record for having the highest accumulated cyclone energy (ACE) of any southern hemisphere storm in history. ACE is an index used to measure the total amount of wind energy associated with a tropical cyclone over its lifetime.

WMO is monitoring whether Freddy will set a new record as the longest lasting tropical cyclone. It is likely that the WMO Weather and Climate Extremes evaluation committee will set up an investigation AFTER the cyclone has dissipated.

The current record is held by Hurricane/Typhoon John, which lasted 31 days in 1994.

If it continues to exist, then it may be setting a record as the world’s longest-lasting tropical cyclone.

“At this time, it does appear to be a new record holder for ‘longest-lasting’ recorded tropical cyclone … but we are continuing to monitor the situation,” says WMO Weather and Climate Extremes rapporteur Prof Randall Cerveny.

The WMO Weather and Climate Extremes Archive gives details of records for temperature, precipitation, wind speed and more.

Source: World Meteorological Organization